Terms & Conditions

1. Introduction

Welcome to Fanzy Game Shop. These Terms and Conditions govern your use of our website and services. By accessing or using Fanzy Game Shop's website, mobile applications, or any other services provided by us (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not use our Services.

Fanzy Game Shop provides a platform for purchasing digital gaming content, including but not limited to game credits, currencies, and social media enhancement services. Our Services are intended for users who are at least 13 years old. By using our Services, you confirm that you are at least 13 years old.

2. Account Registration and Security

To access certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Create only one account.
• Provide accurate information when registering.
• Keep your password secure and confidential.
• Notify us immediately of any unauthorized use of your account.
• Ensure that you log out from your account at the end of each session.

We reserve the right to disable any user account if we believe you have violated these Terms or if we determine that your account activity threatens the security or integrity of our Services.

3. Orders and Payments

All orders placed through our Services are subject to acceptance and availability. We reserve the right to refuse any order without giving reasons. Once we accept your order, we will process it as quickly as possible.

Payment terms:

• All prices are displayed in the local currency (Myanmar Kyat) unless otherwise specified.
• We accept various payment methods as displayed on our website, including KBZ Pay and Wave Pay.
• Payment must be received in full before we deliver any products or services.
• All payments are processed securely by our payment service providers.
• You agree that you are authorized to use the payment method you provide.

By placing an order, you warrant that all information you provide is true and accurate, that you are an authorized user of the payment method provided, and that sufficient funds are available to cover the cost of your order.

4. Delivery of Digital Products

Digital products and services are typically delivered automatically upon successful payment. For game top-ups and similar services, you must provide the correct game ID, username, or other account information. We are not responsible for delays or non-delivery resulting from incorrect information provided by you.

Delivery times:

• Game credits: Typically instant to 30 minutes after payment confirmation.
• Social media services: Begin within 24-48 hours and may be delivered gradually over several days depending on the size of the order.
• Delivery times are estimates and not guaranteed.

If you do not receive your purchase within the expected timeframe, please contact our customer support team.

5. Refund Policy

Due to the digital nature of our products, all sales are final once the service has been delivered or activated. However, we understand that issues can arise, and we have established the following refund conditions:

• If your ordered service is not delivered within the specified timeframe, you may request a refund.
• Refund requests must be submitted within 7 days of your purchase.
• If a technical issue on our part prevents the completion of your order, you are eligible for a refund.
• Refunds are issued using the original payment method.

Refunds will not be provided in the following circumstances:

• Services that have been successfully delivered as described.
• Orders where incorrect account information was provided by the customer.
• Changes to your mind after placing an order if the service has already been delivered.

For more details, please refer to our Refund Policy.

6. User Conduct

By using our Services, you agree not to:

• Use our Services for any unlawful purpose or in any way that violates applicable laws or regulations.
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
• Engage in any conduct that restricts or inhibits any other user from using or enjoying our Services.
• Attempt to gain unauthorized access to our Services, other user accounts, or computer systems or networks connected to our Services.
• Use any robot, spider, scraper, or other automated means to access our Services for any purpose.
• Introduce any viruses, trojans, worms, logic bombs, or other harmful materials to our system.
• Use our Services to engage in any form of fraudulent activity.

We reserve the right to terminate or restrict your access to our Services if you violate these terms or engage in any activity that we deem harmful to other users, our business, or third parties.

7. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Fanzy Game Shop or our licensors and is protected by copyright and other intellectual property laws.

You may not:

• Modify, reproduce, or distribute any content from our website without our prior written consent.
• Use any content for commercial purposes without our express permission.
• Create derivative works based on our content.
• Remove any copyright, trademark, or other proprietary notices from any content.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purpose.

8. Third-Party Services and Content

Our Services may contain links to third-party websites or services that are not owned or controlled by Fanzy Game Shop. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

By using our Services, you acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

The games and social media platforms for which we provide services are owned by their respective companies. We are not affiliated with, endorsed by, or sponsored by these companies unless explicitly stated.

9. Limitation of Liability

To the maximum extent permitted by law, Fanzy Game Shop and its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services.
• Any conduct or content of any third party on our Services.
• Any content obtained from our Services.
• Unauthorized access, use, or alteration of your transmissions or content.

Our liability for any claim related to your use of our Services shall be limited to the amount you paid to us for the specific service giving rise to such claim.

10. Changes to Terms and Services

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any significant changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new terms, you must stop using our Services.

We also reserve the right to modify, suspend, or discontinue our Services (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our Services.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of Myanmar, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the Myanmar Arbitration Center, which rules are deemed to be incorporated by reference into this clause.

12. Contact Us

If you have any questions about these Terms, please contact us:

• By email: contact@fanzygame.shop
• Through our contact form: Contact Us
• By Telegram: @Fanzy Game Shop